Thin Stripes

About us

Agile, innovative and customer-focused

DataVoice is an agile and customer-centric OEM that unlocks the value of communications for global users with our innovative interaction management solutions. With a 30-year plus history in the interaction transaction management sector, DataVoice’s flagship products are deployed in over 50 countries around the globe, supporting customers’ business processes and ensuring they meet security, legal and governance requirements.

 

The DataVoice solutions are sold through our channel partners located throughout Africa, Europe and the Middle East.

Deep & significant technical competence

DataVoice is a vibrant company driven by a team of leading professionals in the transaction recording arena. DataVoice capitalises on the knowledge gleaned from customer exchanges, as well as rapid technology changes to develop new solutions and continuously adapt and enhance existing products, increasing their performance, capability and capacity to meet the growing demands of business, to exploit advances in mobile communications and to ensure a return on investment for users.

This wealth of experience enables the production of refined applications that enhance the value of existing solutions. DataVoice’s systems are renowned for their reliability and are built on open systems, easily integrating with a wide variety of communication environments and diverse business applications.

Industry-focused solutions

  • Contact centres

    Our contact centre focused solutions are built around compliance, up-time and operational efficiency across multiple interaction streams.

  • Corporate telephony

    With integrations to all major telephony platforms, our solutions are tailored to suit your needs and scale with you.

  • Critical comms

    Whether in the command & control centre or patrolling the streets, our solutions capture every location and communication.

  • Financial services

    Compliance, risk mitigation, privacy and assurance are core focuses of our solution, to ensure your business and customers are kept safe.

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